I are actually struggling with issues with my previous couple of orders. If this carries on I'll prevent buying from major basket. At the least have some shame to deliver on time when you have already bought the payment
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Check out conversation · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We will certainly ahead your feedback for the respective workforce and assure we just take necessary actions in order to avoid these incidents in in the vicinity of future.
Intentionally seeking to fool clients. I put get 2 days back again as well as supply guy contacted me only once to verify my address. He was simply a Culture away from me and he explained he couldn’t come across my tackle and still left for one more locale with no even informing me. Then i contacted shopper treatment and they advised he cannot arrive now so rescheduled my purchase to subsequent day morning slot and i been given affirmation information that I might get my grocery in early morning slot. Future working day i waited overall working day but no phone no phrase from them, infact i made an effort to Call them Nevertheless they no reaction and then afterwards past night time in some way connect with matured to client treatment they usually stated they misplaced order so would change and purchase and get it delivered subsequent day evening slot !
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This is simply not more than enough now what they did was taken out amongst my item in the checklist devoid of informing me ! I identified as them several times for getting it provided plus they ended up saying its not offered anymore lastly they included it i dont understand how they managed or how they were fooling me ahead of that! Lastly nowadays purchase was deliver in time and shipping person achieved my handle without even calling me (dnt knw how he acquired my handle which two days in the past he was unable to get). Now they shipped wrong merchandise and supply boy was saying item is identical as ordered i dont understand how these guys are jogging this app! So irresponsible and rude guys ! Terrible practical experience!
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Their typical answers are we will refund with no even being familiar with what purchaser is undergoing and 2nd we reorder merchandise in your case but that should be available in next provide slot which would be a person complete working day. So you order one thing and anticipate two times for just a mistake by them.
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View dialogue · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience triggered. Could you make sure you assistance us with the buy quantity? We are going to do our best to assist you.
Animesh Anand Deliberately looking to idiot customers. I placed buy 2 times again and also the shipping and delivery dude contacted me just once to confirm my address. He was only a Culture clear of me and he said he couldn’t discover my address and still left for one more place with no even informing me. Then i contacted shopper treatment and they informed he are not able to occur now so rescheduled my get to future working day early morning slot and i acquired confirmation concept that I'd get my grocery in morning slot. Up bigbasket.com coming day i waited complete day but no get in touch with no word from them, infact i tried to Make contact with them but they no response and after that later final night somehow call matured to customer treatment plus they claimed they misplaced buy so would exchange and order and acquire it delivered next day evening slot !
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Taurian Virus Their time slots are by no means influence for us considering the fact that You must hold out one while day for shipping. Then they have express which they say two hour supply but what you'll need will not be obtainable for express. Several periods obtained Erroneous orders, and today they want me to wait yet another further day for an buy they misplaced.